Privacy Policy

At TuutChat we are committed to protecting your privacy and ensuring the highest data security standards. By using the app, you agree to the processing of your data as described in this policy.

1. Data We Collect

We collect the minimum data necessary to operate the application properly:

• Device Information: Device type, operating system, system version, IDFV / Device ID.
• Geolocation (Approximate): Used only to show nearby posts, and with your consent.
• Content You Upload: Photos, videos, posts, and comments.
• Private Messages: Private messages are kept on our servers and are Not end-to-end encrypted.

2. How We Use the Data

We use the data to:

• Show Nearby Posts
• Improve App Performance
• Combat Abuse
• Comply with Saudi Regulations

3. Privacy of Private Messages

Private messages are not fully encrypted, and may be viewed only when absolutely necessary, such as:

• Reports of harassment, threats, or violating content
• Protecting users from harm or dangerous behavior
• Responding to official requests from competent authorities in Saudi Arabia

4. Data Sharing

We do not sell your data or share it with any commercial or advertising party. We may share data only in the following cases:

• Judicial orders issued by Saudi courts
• Official requests from the Public Prosecution or security agencies
• Investigating abuse or cybercrimes

5. Your Rights

According to the Saudi Personal Data Protection Law (PDPL), you have the right to:

• Access your data that we hold
• Request correcting your data
• Request deleting your account and data
• Withdraw your permissions like location permission

6. Data Security

We use SSL/TLS and modern security technologies to protect your data, but we cannot guarantee absolute protection as internet transmission may carry risks.

7. Data Retention Period

We retain data only for the period necessary to operate the application or as required by Saudi law. After the need ends, it is securely deleted.

8. Compliance with Saudi Regulations

The TuutChat application is committed to all regulations of the Kingdom of Saudi Arabia, including:

• Personal Data Protection Law (PDPL)
• Anti-Cyber Crime Law
• Requests from official competent authorities

9. Child Protection and Safety

TuutChat app is committed to protecting children and preventing any sexual or exploitative content. We work to ensure the application is safe for all users, including children.

What we do to prevent child abuse:

• Banning any content aimed at child sexual abuse or exploitation (CSAE/CSAM).
• Reviewing posts, photos, and videos to ensure there is no inappropriate content for children.
• Providing a mechanism to report any violation concerning child safety within the app.

If you notice any inappropriate content or content posing a danger to children, you can report it directly via the following email: childsafety@tuutchat.com.

10. Contact Us

For any inquiry or privacy-related request, you can contact us at: support@tuutchat.com